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[NEW GYMS] Retail - Quality
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You have a right to expect any items you buy to be safe and of a satisfactory quality. Under the Consumer Rights Act 2015, you have the right to a full refund for any items that aren’t up to scratch (within 30 days of purchasing them). Outside of this time limit, you should expect any faulty goods to be either repaired or replaced.
If you feel your complaints have not been properly addressed, you should start a case via Resolver.
We have 5,115 pages of rights advice for you covering 10,878 companies and organisations across 16 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.
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Helping you with Quality
Resolver covers the issue Quality for 84 companies and organisations:
