Eurostar - Contact centre - long wait
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If you have encountered any issues getting through to the call centres of specific train operators resolver recommends that you similarly submit a complaint by email or in writing to the relevant customer services department.
If you are not satisfied with their response, resolver recommends that you contact either London Travelwatch at firstname.lastname@example.org (for the London area) or Passenger Focus at email@example.com (for outside London) who will assist you in your complaint. resolver can assist you in submitting, recording and reminding you when and who to escalate to.
resolver can help you to resolve this issue for free, quickly and without hassle. As a first step we can assist you in writing your complaint. You can click on the link below to create your email.
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