If you you have an insurance claim or complaint with Octagon insurance you can submit it directly, or use resolver for FREE. We will help you understand your rights, to help you through the process and help you get the outcome you desire.

The majority of complaints about insurers relate to owners believing that the valuation of their vehicle has been too low, unfairly losing No Claims Discounts, administration charges have been too high or that claims have been unfairly declined. If you aren’t happy with how Octagon have treated you, you can use Resolver to understand your rights to help you get a fair settlement.
Disputed Claim
Changing details / admin charges
Conduct of staff
Full list of reasons you may wish to complain

Start your Insurance Claim

Hit and run claims
3rd party damage
Theft of the car
Vandalism
Theft from your car
Full list of claim types

Help with claiming on Octagon Insurance

Claiming on insurance can be very stressful, the key to successful claims is to ensure that you have as much proof to back up your claim and ensuring you’ve checked the policy booklet to give yourself the best chance of success. Resolver can help by guiding your through the process helping you ensure that you get a fair settlement on your claim.

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Octagon Insurance

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Most complained about services

Car Insurance

Most common issues

Claim Renewals

If you you have an insurance claim or complaint with Octagon insurance you can submit it directly, or use resolver for FREE. We will help you understand your rights, to help you through the process and help you get the outcome you desire.

The majority of complaints about insurers relate to owners believing that the valuation of their vehicle has been too low, unfairly losing No Claims Discounts, administration charges have been too high or that claims have been unfairly declined. If you aren’t happy with how Octagon have treated you, you can use Resolver to understand your rights to help you get a fair settlement.
Disputed Claim
Changing details / admin charges
Conduct of staff
Full list of reasons you may wish to complain

Start your Insurance Claim

Hit and run claims
3rd party damage
Theft of the car
Vandalism
Theft from your car
Full list of claim types

Help with claiming on Octagon Insurance

Claiming on insurance can be very stressful, the key to successful claims is to ensure that you have as much proof to back up your claim and ensuring you’ve checked the policy booklet to give yourself the best chance of success. Resolver can help by guiding your through the process helping you ensure that you get a fair settlement on your claim.


Resolver is not affiliated to, linked with or otherwise endorsed by Octagon Insurance.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

How does Resolver work?

Free forever

Resolver is free. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Here's what some of our 5,027,657 users had to say

My car insurance company had increased the premium because I had a no fault claim, which was recovered from the third parties insurance, not mine. I sent a complaint via Resolver. A member of customer service staff from my insurance company phoned me, They reduced my premium and gave me £20 in vouchers!
Susan B via facebook
I used this to retrieve an unnecessarily high admin fee from a car insurance company when I had to cancel. Before using Resolver, I'd spoken to a manager at the company and written a letter myself. No answer. I then used this and within a week I'd had a phone call, a letter, and my money back.
Zoe H via facebook
I can't thank resolver enough. Twice I have had calls from Chief Executives offices to resolve issues. It would never been escalated so quickly without resolver. I recommend them to anyone who mentions complaining!! Big thanks!
Kim Hicks via facebook
Hammersmith & Fulham took seven weeks to investigate and respond to Marcus’ complaint but found in his favour and cancelled the parking ticket. Marcus said: “This was really stressful and I am not sure why I even got the ticket, but, I am glad the right thing has been done!”
Marcus via email
Outstanding!
Fiona Price via facebook
An excellent service run by professional people
Dave Duncan via facebook
Thanks - love the app
Rita Tappia via email
Excellent!
Butlers-Wharf Zuikis via facebook
Thanks to @paullewismoney for pointing out this very useful new website on complaining.
Steve Burkeman via twitter

Helping you with Octagon Insurance

How do I make a Octagon Insurance complaint using Resolver?

If you want to make a complaint about Octagon Insurance using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Octagon Insurance case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Octagon Insurance, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Octagon Insurance, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Octagon Insurance complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the Octagon Insurance contact details press the button below

View Octagon Insurance complaints contact details

About

To help you get the best response from your Octagon Insurance complaint Resolver guides you through every step of the process.

To help you get the best response from your Octagon Insurance complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Octagon Insurance complaint.

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Working with

With Resolver you can send your case to key ombudsmen and regulators including:

The Furniture Ombudsman logo Ombudsman Services logo Financial Ombudsman Service logo CEDR (Centre for Effective Dispute Resolution) logo Gambling Commission logo Consumer Dispute Resolution Ltd logo Transport Focus logo