Having problems with Eurowings? Use Resolver to make a complaint.
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Resolver is not affiliated to, linked with or otherwise endorsed by Eurowings.

We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

Check if you are eligible for compensation

Don't know your flight details? Use our Flight Lookup Tool.

If you are unsure of your rights concerning flight delays check our guide.

How does Resolver work?

Free forever

Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Here's what some of our 4,013,427 users had to say

Very professional service. My original email to the airline was ignored. Exactly 4 weeks after using Resolver the money arrived in my bank. Very very happy
Nigel H via facebook
I used Resolver in a case for a cancelled flight and received the full compensation after 2 months. I had no feedback whatsoever from the airline before I created a case with Resolver. Resolver charges no fees at all! Absolutely fantastic.
Skip H via facebook
After being totally ignored by Eurowings for 7 months, Resolver were superb and tremendously helpful and obtained full compensation. I can't thank them enough!
Carol R via facebook
Had an issue with Eurowings over a cancelled flight. Resolver helped to clarify my entitlement and the compensation claim process. They prepared pro forma letters and, when Eurowings hadn't paid, escalated my case. Their final recommendation was that I call Eurowings' UK office. I was surprised to be able to speak to someone and within 3 days had a commitment to payment of €250 compensation, which was received some days later. In conclusion, I found Resolver very useful.
Nick B via trustpilot
Thanks Resolver! Made a claim for a delayed flight through Resolver for free. The airline replied immediately & paid up as per EU law with no hassle. Highly recommend them.
Terry G via facebook
Chuffed to bits with resolver, who resolved my case against an airline company who completely ignored my previous requests. It was so easy to use and gave you all the necessary legal terminology - you just needed to fill in the blanks with your own information. Recommend it to anybody who has any justified claim. Thank you so much for all your assistance Resolver!
Lorraine T via facebook
I used the Resolver app for a successful delayed flight compensation claim. Having the templates, escalation prompts and contact details made it easy to get started and also continue pushing my claim through. I would highly recommend, it is totally free and you do keep 100% of your compensation. The airline sent a cheque directly to me.
Phaedra W via facebook
Resolved my flight cancellation compensation in less than 2 weeks without charging me anything. I had a another incident 4 months ago before knowing about Resolver and used an agency to try and claim, I am still waiting for them to get back to me ... (and they take a 15% fee). Great service, thank you!
Nicky G via facebook
Received compensation from an airline for a delayed flight with a minimum of fuss, all very competently handled and stored in Resolver's online system. Very impressed with how straightforward this all was.
Simon L via facebook

Helping you with Eurowings

How do I make a Eurowings complaint using Resolver?

If you want to make a complaint about Eurowings using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Eurowings case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Eurowings, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Eurowings, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Eurowings complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the Eurowings contact details press the button below

View Eurowings complaints contact details

About

To help you get the best response from your Eurowings complaint Resolver guides you through every step of the process.

To help you get the best response from your Eurowings complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Eurowings complaint.

Related Companies

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Resolver is a member of