Having problems with Allianz Assistance UK? Use Resolver to make a complaint.
It’s quick, easy and (best of all) it’s free.

Allianz Assistance UK

0 %

Resolution rate

Most complained about services

Travel Insurance Breakdown Cover End Supplier Failure - Travel

Angela

4 months ago

Proposed pay out too low

Carl

5 months ago • Resolved

Other (none of the above)

Russell

7 months ago

Other (none of the above)

Steve

8 months ago

Luggage lost

James

8 months ago

Not paying out claim

Having problems with Allianz Assistance UK? Use Resolver to make a complaint.
It’s quick, easy and (best of all) it’s free.

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Resolver is not affiliated to, linked with or otherwise endorsed by Allianz Assistance UK.

We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

How does Resolver work?

Free forever

Resolver is free. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

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There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

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You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Here's what some of our 5,028,030 users had to say

This company is brilliant. They take all the stress away when you are having a problem with travel insurance claims as I was. They will write letters and guide you to a successful outcome. Any problems that people are struggling with. Be it trouble with gas bills or phone bills, go to Resolver. Brilliant company. Big thank you, Linda
Linda D via facebook

They are brilliant. I put my complaint to Cunard after they had deducted 50%of my payment of £2472 for cancellation charge after I informed them I was unable to get insurance cover for a Southampton to New York cruise and back at the beginning of September.I was given no other options but after contacting Resolver Cunard phoned me with an apology and a refund of the 50% £1236.I'm so glad I got in touch with Resolver/
Valerie C via facebook

Great result by using Resolver. More publicity is needed to let consumers know how effective this service is. I only found out by chance about Resolver from reading about Resolver in a newspaper article. Before using the Resolver service, I tried to get the RAC to deal with my complaint but got nowhere. The complaint was about the RAC deducting my yearly breakdown insurance fee from my bank account AFTER I'd cancelled my membership. However, when I used the Resolver procedure my complaint was satisfactorily dealt with by the RAC in just a week by them refunding the whole fee. Amazing!
John W via trustpilot

Thanks Resolver. Two successful PPI complaints upheld. Your information and templates make it so easy and it is all free to use, great service. Thank you.
Donna B via facebook

If it was not for Resolver I would not have tried to claim PPI myself, within eight weeks I have had a successful claim of £895 and get to keep it all. Thank you, Resolver.
Stephen M via facebook

A real help to making your claim for PPI without having to use an expensive claims company. Use the free search that these companies offer, then claim yourself using Resolver. It took me 10 minutes to fill out the online form, and so far, have got a good result!
Tony B via facebook

Found a link to this on the Money Saving Expert website, it's free to use and I've reclaimed 2 mis-sold PPI payments from old loans dating back to 1998. Very easy to use and only took 5 minutes to complete. Do not use a third party unless it's Resolver, as there is no charge to use it. Very happy with the service.
Nikki H via facebook

I did my PPI compliant via your site, having made a complete hash of a different claim by myself. I got confirmation that my complaint had been upheld and I could expect a cheque in 28 days. Great result.
Rob E via facebook

Well done guys, I'm not going to say how much, but I just got a cheque from MBNA, your site made it very simple to do :)
Paul O via facebook

Helping you with Allianz Assistance UK

How do I make a Allianz Assistance UK complaint using Resolver?

If you want to make a complaint about Allianz Assistance UK using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Allianz Assistance UK case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Allianz Assistance UK, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Allianz Assistance UK, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Allianz Assistance UK complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the Allianz Assistance UK contact details press the button below

View Allianz Assistance UK complaints contact details

About

Allianz Assistance UK is based in Croydon. We offer a wide range of products that have been developed to suit our customers’ needs. These include motor warranty, vehicle breakdown cover, car hire excess insurance and travel insurance.

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With Resolver you can send your case to key ombudsmen and regulators including: